Question 1

What can I expect from Bridgerton: The Experience?

Accepted Answer

The event is a 90-minute immersive experience based on the Bridgerton show. You will be received by our very own Queen Charlotte, who will welcome you to her ballroom. Our string trio will play iconic pieces inspired by the Bridgerton soundtrack while our two performers tell you a beautiful love story through regency, modern and acrobatic dance. There will be many opportunities to interact with the members of the cast and with representations of the most iconic scenarios of the show, such as the modiste and the painting studio.rio

Question 2

Where is the event located?

Accepted Answer

The experience will take place at The Brighton, a Non Plus Ultra Venue, 3403 Brighton Blvd, Denver, CO, 80216, USA

Question 3

Will there be interaction with the performers?

Accepted Answer

Yes, you will be able to interact with the performers, and some fortunate guests will even be able to participate in the performance itself.

Question 4

Do you need to know/watch the series before you attend?

Accepted Answer

No, you don’t need to have watched the show to participate in the experience.

Question 5

Can I buy drinks onsite?

Accepted Answer

A variety of drinks will be available to purchase at the experience.

Question 6

Can I use cash at the bar?

Accepted Answer

No. The bar is cashless; only cards will be admitted.

Question 7

Will there be a cloakroom?

Accepted Answer

Yes, a paid cloakroom will be available at the venue. While this cloakroom is managed by event staff, guests leave their belongings at their own risk.

Question 8

How old do I need to be?

Accepted Answer

You will need to be over 16. In order to consume alcohol you must be over 21+ with valid ID.

We also offer special family sessions here for children aged 8-15.

Question 9

I want to come with my friends and we are younger than 18 years old, do we need to come with an adult?

Accepted Answer

Yes you do, this apply for all sessions and ages.  One adult can take responsibility for a group of several minors.

Question 10

When should I arrive?

Accepted Answer

Please arrive with enough time to enter before your session time begins.

Question 11

Special Accommodations and ADA requests?

Accepted Answer

The venue is accessible to people with reduced mobility. We are happy to help with more information and special accommodations! Since every situation is unique, please contact us in advance.

Question 12

Do I have to dress up?

Accepted Answer

We encourage our guests to dress up for the ball, but this is not mandatory.

Question 13

What are the timings?

Accepted Answer

There are different start times from Tuesday to Sunday, and you can choose your preferred timing.

Question 14

I﻿s there parking available?

Accepted Answer

Yes, paid parking spaces next to the venue are available. Click here to book it in advance and guarantee your spot!

There is also overflow parking available in Rev360 parking structure accessible via this link here, should the venue parking be sold out for your desired time.

The overflow parking is at 3725 Wynkoop St Denver 80216. The garage is located off Wynkoop Street between 36th Street and 37th Street. Both entrances are off of Wynkoop street. If you are coming off Brighton Blvd, turn east on 36th Street and then North onto Wynkoop Street. If you are coming off 38th Street, turn south on Wynkoop and head towards 36th Street. The entrances will be on the west side of the street.

Question 15

How can I get there?

Accepted Answer

Click here to get directions on Google Maps.

By car: parking spaces are available. Click here to book it in advance and guarantee your spot!

Question 16

I am traveling to Denver, are there any recommendations for accommodation?

Accepted Answer

Yes! We are collaborating with two hotels in town, where guests of The Bridgerton Experience can enjoy amazing discounts!

The Vīb Denver Rino Hotel is offering The Queen's Ball guests the chance to stay with them. Book your room direct through this link and select the option The Queen's Ball for 20% discount on the flexible rate. This offer is valid until the closing date of the event. Please note that room upgrades will need to be processed with the hotel by their reservations team.

The Hotel Teatro in Downtown is offering The Queen's Ball guests the chance to stay with them. Book your room direct through this link for 20% discount. This offer is valid until the closing date of the event. Please note that room upgrades will need to be processed with the hotel by their reservations team.

Question 17

Where can I get tickets?

Accepted Answer

On the Fever app, available on Google Play and the Apple Store.

On the Fever website or in the Tickets section on this website.

Question 18

What ticket types are there?

Accepted Answer

There will be standard and VIP tickets available. VIP tickets include early entry to the ball, a welcome glass of champagne, 20% discount on merchandise, access to the exclusive VIP Area, and front-of-the-line treatment.

Question 19

Can I purchase tickets at the door?

Accepted Answer

Tickets will need to be purchased prior to the event and all tickets will be sold online.

Question 20

How much are the tickets?

Accepted Answer

Ticket prices vary depending on the date and time of the session. For more information, please see the ticket section on this website.

Question 21

How will I receive my ticket?

Accepted Answer

You will receive an email confirmation from hello@feverup.com with the ticket's QR code shortly after booking your tickets. If you cannot find the message in your inbox, please check your spam folder or contact us here for assistance (do not make a second booking). Once your order has been processed it can neither be rescheduled or canceled, so please review your booking carefully before checking out.

Please note: in order to buy a ticket you must sign up to Fever via Facebook, Gmail or another email account.

Question 22

I can't find my ticket. What can I do?

Accepted Answer

You can find your ticket and its QR code in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from Google Play and the Apple Store. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us .

Question 23

Can I exchange my ticket or get a refund?

Accepted Answer

Unfortunately, it is not possible to get a refund. However, you can change the date of your ticket up to 5 days before the day of the session you purchased. To change your ticket date or time, email us here.

Question 24

Where do I collect my pre-purchased accessory pack?

Accepted Answer

You'll receive a QR code alongside your tickets via email. Present this on our merch cart located at the lobby of the experience to collect your finishing touches pack.

Question 25

If the event is canceled because of Covid, will I get a refund?

Accepted Answer

If government restrictions or recommendations result in the cancellation or delay of the event, we will endeavor to reschedule your ticket. If we cannot reschedule your ticket to another date and session that hasn’t already sold out, we will issue you a refund. In this instance, please contact us for more information and make sure to include your ticket order number in your email.

Question 26

Can I transfer my ticket to someone else?

Accepted Answer

Tickets are issued in the buyer’s name and may be used by guests who are not the named ticket buyer. It is the ticket buyer's responsibility to forward all event communications to the rest of their party.

The ticket buyer will be able to transfer ticket(s) to other guests. It is as easy as clicking Transfer Tickets on your ticket on the Fever app. Please contact us if you need additional help. Make sure to include your ticket order number. Tickets are available in the confirmation email and in the Fever app under Tickets.

Question 27

I can’t make it to any of the dates available. Will you be having more sessions?

Accepted Answer

We may potentially announce additional sessions. Stay tuned!

Question 28

Can I host a private event?

Accepted Answer

Yes: to inquire about a full session buyout, please contact us here

Question 29

Is the event Covid-19 safe?

Accepted Answer

To mitigate the risks associated with Covid-19, the Event Provider reserves the right to implement health restrictions, warnings or guidance at any time and communicate these to visitors on the Event website and in person at the Event site.

Proof of full vaccination will not be required.

Visitors experiencing symptoms associated with Covid-19, or who have recently been in contact with a person experiencing symptoms, are asked not to attend the Event.

Question 30

Can I take photos or record the experience?

Accepted Answer

Yes, and there will be several photo opportunities throughout the experience. We encourage guests to take and share pictures. However, please refrain from using flash when taking pictures of performers. Don’t forget to tag us at @bridgertonexperience!

Question 31

Is there anything I shouldn’t bring?

Accepted Answer

Do not bring:

Alcohol

Food

Animals/Pets (service animals only)

Audio recording devices

Drugs and drug paraphernalia

Flammables

Torches

Lasers

Professional cameras

Promotional items/unauthorized solicitations/vendors (including flyers, samples, giveaways)

Selfie sticks/tripods

Weapons of any kind (including replicas)

Question 32

Can I smoke or vape?

Accepted Answer

Smoking or vaping is not permitted within the venue.

Question 33

Will there be food at the experience?

Accepted Answer

Small snacks are available for purchase but meals are not available at the experience.

Dress Code

Finishing Touches Package